Notification preferences allow you to establish your preferences for both the web and mobile versions of the platform. The design of this part of your system allows you to:
Set notification preferences for web and mobile (can be same or different)
Enable and Disable notifications based on user preferences
Use multiple types of notifications including: “assigned to” notifications for both conversations & tasks
Distinguish between system and custom notifications within the notification screen
Clear Notifications
Customize your notification preferences to make this feature work for you and your particular business needs.