Account Settings · 1 min read
Manage Your Notification Settings
Notification settings control which events alert you and how. Each user sets their own.
Open your notifications
Go to Settings > My Profile > Notifications.
Choose what you're notified about
You can turn alerts on or off for:
- New conversations and messages, including live chat
- Messages assigned to you
- Tasks and task reminders
- A daily summary of due and overdue tasks
- Appointments and calendar activity
- New reviews
- Other account activity
Choose how you're notified
For each type, pick one or more channels where available:
- In-app / web
- Desktop (browser pop-ups)
- Email
- Mobile (push notifications in the FunnelStreams mobile app)
- SMS
Click Save when you're done.
Live chat alerts
Live chat uses your conversation notification settings, so there's nothing separate to set up. To hear about new chats fast:
- Turn on alerts for new and assigned conversations.
- Turn on Desktop notifications and allow them when your browser asks.
- Turn on Mobile notifications so new chats reach your phone.
Good to know
- Clicking a notification opens the related conversation, task, or appointment.
- Notifications use your platform language when a translation is available.
- If desktop alerts don't show, check that your browser and computer allow notifications for FunnelStreams.