Memberships · 1 min read
Notifications in the Client Portal
The Client Portal gathers notifications from Communities, Courses, and other supported apps in one place. Members stay up to date on new posts, replies, mentions, course certificates, and more.
Where to find notifications
Members click the bell icon in the Client Portal to see their latest notifications. Unread items are highlighted. Clicking a notification opens the post, comment, or course it's about.
What members get notified about
- New posts and comments in communities they belong to
- Replies and mentions
- Likes on their posts and comments
- Course certificates and course activity
- Announcements from the community owner
Members control their own preferences
- Open the Client Portal and click your profile picture.
- Go to Notification settings.
- Turn email or push notifications on or off for each type of event.
- Save.
Push notifications apply in the mobile app. Some notification types only support email, or only in-app.
Unsubscribe from one community's emails
Members can click Unsubscribe at the bottom of a community email. This stops that type of email for that community only. Other communities and other notification types aren't affected.
Controls for you, the portal owner
You can set default notification settings for your communities and decide whether some notifications are always on. Members can't override settings you lock.
Prerequisites
- The member must have access to the Client Portal or the community or course.
- Client Portal is included on the Unlimited and Plus plans. Courses and communities are on every plan.