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Conversations · 1 min read

Conversation Views: Save Your Filters

Conversation views save your most-used filters so you can switch focus in one click instead of rebuilding filters each time. For example:
  • Unassigned conversations
  • Conversations from certain channels
  • High-priority chats with certain tags

Turn it on

Conversation views are in Labs. Turn on Conversation Views there to start using them.

Create a view

  1. Go to Conversations and find Views in the inbox panel.
  2. Click + Create View.
  3. Add your filters and name the view.
  4. The view is added to your inbox.
Views are private to the person who made them. Admins can share views with other team members.

Why use views

  • Switch between common filters quickly
  • Stay on top of unassigned or urgent conversations
  • Spend less time setting filters
  • Keep your team working from the same lists

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