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Payments · 1 min read

Deliver Digital Products from Your Store

You can sell digital products in your store and deliver the files to customers automatically.

Set up a digital product

  1. Go to Payments > Products and create or edit a product.
  2. When adding a variant, set its type to Digital.
  3. Upload your files. You can add up to 10 files per product, each up to 100 MB.
  4. A product can have both physical and digital variants, for example a printed book and an ebook.
  5. Make sure Enable Order Confirmation Email is turned on. Customers get their download link in that email.

What customers see

  1. After checkout, the order confirmation email includes an Access Downloads button.
  2. The button opens the Customer Access Center, where they sign in with a one-time code sent to their email.
  3. They can also go straight to their orders at your store address followed by /store/account/orders.

Notes

  • Digital delivery works for orders placed through your online store.
  • Cash on Delivery isn't available if the order contains a digital product.
  • Digital products have no shipping fees. If the cart also has a physical product, shipping applies to that item only.

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