Payments · 2 min read
Stripe Plan Not Showing in Funnel Products
A Stripe plan doesn't show up in your funnel just because it exists in Stripe. You first import it into Payments > Products in your FunnelStreams account. Then you can pick it on your funnel's order form.
Which Stripe prices can be imported
| Requirement | What it means | | --- | --- | | Recurring | The price must be a recurring subscription price. | | Live mode | Test-mode prices can't be imported. | | Not metered | Metered prices aren't supported. | | Not already imported | Prices you already imported no longer show in the list. |
One-time Stripe prices can't be imported this way. Create one-time products directly in Payments > Products instead.
Import a Stripe plan and add it to a funnel
- Go to Payments > Products.
- Click Import From Stripe.
- Search for the Stripe product.
- Review its recurring prices and pick the one you want.
- Finish the import.
- Check that the product now shows under Payments > Products.
- Go to Sites > Funnels and open the funnel.
- Open the order form or product settings for the step.
- Select the imported product and its recurring price.
- Test the checkout, then save and publish.
Troubleshooting
| Problem | What to check | | --- | --- | | The price isn't in the import list | It may already be imported. Look for it under Payments > Products. | | The price is in test mode | Create the price in Stripe live mode and import that one. | | The price is one-time | Create a one-time product in Payments > Products instead. | | The price is metered | Metered prices can't be imported. Use a standard recurring price. | | You changed the price in Stripe | Changes in Stripe don't update the imported product. Import the new price. | | The product shows in Products but not in the funnel | Make sure you're in the same account, and that you're editing the right order form or step. |