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Campaigns · 1 min read

Set Up A/B Testing for Email Campaigns

A/B testing sends different versions of an email to a small group first. When the test ends, the best version goes to the rest of your audience automatically.

Before you start

  • The campaign needs at least 40 contacts.
  • You can test the subject line or the content, not both in the same campaign.
  • A/B tests work with Send Now or a scheduled send. They don't work with batch sending.

How it works

  1. You create up to six variations.
  2. Each one goes to an equal share of the test group.
  3. The variations are compared on Unique Open Rate or Unique Click Rate.
  4. When the test ends, the winner goes to everyone who wasn't in the test.

Set up a test

  1. Go to Marketing → Emails → Campaigns and open your campaign.
  2. In the Email Builder, open the A/B testing tab and turn on Enable A/B testing.
  3. Choose what to test:
  4. Email Subject: write a different subject for each variation. The content stays the same.
  5. Email Content: the subject stays the same. Select each variation letter at the top of the builder and edit its content.
  6. Set the test length, from 30 minutes to 24 hours.
  7. Choose how many variations to test, up to six.
  8. Use the test size slider to set how much of your audience is in the test.
  9. Create your variations.
  10. Choose the winning measure: Unique Open Rate or Unique Click Rate.
  11. Click Save, then Send and Schedule when the campaign is ready.

Tips

  • Test subject lines when you want more opens. Test content when you want more clicks.
  • Change one thing at a time so you know what made the difference.

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