Campaigns · 1 min read
Add a Form or Survey to an Email Campaign
The Forms/Surveys element adds a quick feedback form to your email, such as a 1–10 score, a 5-star rating or a like/dislike choice.
When to use it
- Product feedback on a 1–10 scale
- Service reviews with 5 stars
- Simple like/dislike feedback
- Finding contacts who gave low ratings so you can follow up
Add a form
- Go to Marketing → Emails and create a new campaign.
- Add the Form element.
- Choose the feedback type, such as NPS or a rating.
- Customize the design and settings.
- Name the form in the Title field.
- Set a custom success page.
- Send your campaign.
See responses
Open the campaign's statistics and go to Submissions. You can export the list of respondents from there.