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Campaigns · 1 min read

Video Element in the Email Builder

No major inbox can play video inside an email. The Video element adds a thumbnail with a play button instead. When readers click it, the video opens in their browser.
The Video element is available in the Design Editor for campaigns and in email templates.

Add a video

  1. Go to Marketing → Emails.
  2. Click + Create Campaign, choose Blank, then Design Editor. Or open an email template.
  3. Drag the Video element into your email.

Video settings

  • Video Type: choose YouTube, Vimeo, Wistia or HTML5. The play button style matches the platform.
  • Video URL: paste the link to your video. The thumbnail fills in automatically when it can be found.
  • Video Thumbnail URL: use the automatic thumbnail or add your own image. Use Replace to upload a custom thumbnail or Remove to clear it.
  • Width & Height: set the size. Leave blank to use full width.
  • Padding: add space around the video.
If the thumbnail can't be fetched, you'll see a warning. Check that the video type matches the link.
A video with a custom width and height is left-aligned. To center it, use padding or place it in a two- or three-column layout.

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