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Campaigns · 3 min read

Send RSS Email Campaigns

An RSS email campaign checks a feed, such as your blog, on a schedule you set and emails your subscribers the new posts. It runs on your schedule. It doesn't send a separate email every time a post is published.

Before you start

  • RSS feed URL: a public RSS or XML feed with published posts. A feed from your built-in blog includes published posts, not drafts.
  • Verified sending domain: set up and verify your sending domain first.
  • Recipients: know which contacts or smart list should receive it.

How the schedule works

  • Frequency: choose daily, weekly or monthly.
  • Days and time: set when it sends, and check the next send time and time zone shown.
  • Maximum items: limit how many recent posts appear in one email. If there are more, the newest ones are used.
  • New posts only: each send uses posts published since the last cycle, not the whole feed.
  • No new posts: that cycle is skipped.

Set up the campaign

  1. Go to Marketing → Emails → Campaigns and create a New Campaign.
  2. Choose a template or start a new design.
  3. Add the RSS Items block. Optionally add RSS Header for feed details.
  4. Choose a layout, such as Title or Excerpts, and adjust the formatting.
  5. Click Send or Schedule and select RSS Schedule.
  6. Enter a campaign name if asked, and paste your feed into RSS Feed URL.
  7. Choose the frequency, days, send time and maximum number of items.
  8. Add the sender name and email, subject line, optional preview text and recipients.
  9. Check the feed URL, audience, next send time and time zone.
  10. Click Schedule.
Always use RSS Schedule for emails with RSS content. Other sending options leave the RSS fields empty.

Preview and test

  1. Click Preview to check desktop, tablet and mobile views.
  2. Open the three-dot menu next to Preview and select Test Email.
  3. Fill in the test details and add your feed in RSS Feed URL.
  4. Click Send Test Email and check titles, descriptions, links and images.
Unsubscribe links don't work in test emails.

Manage a scheduled RSS campaign

Open the campaign's actions menu in Marketing → Emails → Campaigns:
  • Update Email Content: edit and save. Make changes well before the next send so they take effect.
  • Reschedule: change the settings, click Save, then click Schedule. Do this at least 60 minutes before the next send. Saving alone doesn't apply the change.
  • Pause and Resume: stop and restart sending. Resuming after a missed send time can send right away.
  • Cancel: stops the campaign for good. This is different from deleting it.
  • Resend to Unopened: follow up with contacts who didn't open a sent RSS email.

Troubleshooting

  • Didn't send on schedule: check whether the feed had new posts. If not, that cycle was skipped. The campaign's audit log shows what happened.
  • Blank RSS fields in a test: add the feed URL to the test.

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