Campaigns · 1 min read
Countdown Timer Placeholders in Shared Email Templates
What a placeholder is
Countdown timers belong to the account they were created in. When you copy an email template that contains a timer into another account, the timer becomes a Countdown Timer Placeholder. It keeps the timer's spot in the layout, but it isn't a working timer.
Before you send the copied email, replace the placeholder with a timer from the new account.
Copy an email template with a timer
- Go to Marketing → Emails → Templates.
- Open the template's three-dot menu and select Share.
- Set the sharing permissions and copy the link.
- Open the share link and select Add Template.
- Choose the destination account, rename the template if you want, and clone it.
Replace the placeholder
- In the destination account, go to Marketing → Emails → Templates and open the copied template.
- Select the Countdown Timer Placeholder.
- Choose a countdown timer from that account.
- If there isn't a suitable one, create a timer in Marketing → Countdown Timers first, then come back and select it.
- Save and send yourself a test.