Payments · 1 min read
Auto Payments for Recurring Invoices
Auto payment charges the invoice amount to your customer's card on each due date, so you don't have to chase payments.
Turn on auto payment
- Create or open a recurring invoice.
- Click Schedule.
- Turn on Auto payment and choose a payment method.
- Save the schedule.
Payment method options
- Saved card: charge a card the customer already has on file.
- Customer card (new card): the customer enters a card when they pay the first invoice, and that card is charged for future invoices.
Notifications
You and your customer get notified when an auto payment succeeds or fails.
If a payment fails
If the charge fails, it's retried two more times, 24 hours apart. If it still fails, the customer needs to pay that invoice manually using the invoice link.
Stop auto payments
Open the recurring invoice schedule and turn off auto payment, or end the recurring schedule.