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Payments · 1 min read

Import Orders from a CSV File

You can import orders from another system with a CSV file.

File rules

  • Save the file as .csv.
  • Use the column headers from the sample file, exactly as written.
  • Each row is one order item. If an order has more than one item, put each item on its own row with the same order ID.
  • Fill in every required field.

Common columns

  • Customer first name, last name, email, phone
  • Order ID and order date
  • Product name, quantity, and price
  • Currency
  • Order status and payment status
  • Shipping and billing address fields

Import

  1. Go to Payments > Orders and click Import.
  2. Download the sample file and fill it in.
  3. Upload your file, review the preview, and confirm.
Fix any rows that fail, then import them again.

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