Scheduling · 1 min read
Cancellation and Reschedule Policy
You can let people cancel or reschedule their own bookings, and stop them doing it too close to the appointment.
Set the policy
- Go to Calendars > Settings and edit the calendar.
- Open Notifications and Additional Options.
- Under Cancellation and Reschedule Policy, turn on Allow Cancellation of Meeting and Allow Rescheduling of Meeting.
- Enter how long before the appointment the links should stop working, such as 24 hours. Leave it blank to keep links open.
- Save.
How bookers get the links
Cancel and reschedule links are added to the appointment details and to confirmation emails. You can also add them to reminders.
After the cutoff, the links show a message that changes are no longer allowed online, so the booker needs to contact you.