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Workflows · 1 min read

Contact Engagement Score Trigger

The Contact Engagement Score trigger starts a workflow when a contact's engagement score is updated.

Set conditions

Pick when the workflow should start:
  • Equal to, or not equal to, a score
  • Greater than, or greater than or equal to, a score
  • Less than, or less than or equal to, a score
  • Is empty, or is not empty

Ways to use it

  • Alert a sales rep when a lead's score goes above 80
  • Move highly engaged contacts to a new pipeline stage
  • Start a re-engagement campaign when a score drops

Set it up

  1. Create a workflow and add the Contact Engagement Score trigger.
  2. Choose the condition and score.
  3. Add your actions and publish.
There's also an action to update a contact's score from a workflow.

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