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Workflows · 1 min read

Vapi Triggers and Actions in Workflows

Vapi runs voice AI assistants. Connect it to start calls from workflows and act on call results.

Connect Vapi

  1. Go to Automation > Workflows and create or open a workflow.
  2. Add a trigger or action and search for Vapi.
  3. Click Connect and sign in to your Vapi account with your Vapi API key.
  4. Save the connection. You can reuse it in any workflow.
You can also manage the connection under Settings > Integrations.

Triggers

These start a workflow when something happens in Vapi:
  • New Assistant
  • New Call
  • New File

Actions

Your workflow can do these in Vapi:
  • Create a Call
  • Create Chat
  • Upload File
  • Delete Call, Chat, or File Data
  • Update Call Name
  • Find Call

Tips

  • Test the trigger or action while you set it up so its data is available to later steps.

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