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Workflows · 1 min read

Email Verification Action

The Email Verification action checks a contact's email address before your workflow emails them. This helps cut bounces and protect your sending reputation. Add it before your Send Email steps.

Results

  • Valid: the address passed and is likely safe to send to.
  • Risky: the address may work but shows warning signs, such as a disposable or inactive address.
  • Invalid: the address failed and shouldn't get email.

Before you start

  • Email Verification must be turned on for your account.
  • If a contact is excluded from verification, the step is skipped.

Set it up

  1. Open your workflow and add Email Verification after the trigger and before any email step.
  2. Add an If/Else step after it that uses the verification result. For example, branch on whether the email is verified.
  3. On the verified branch, add your Send Email steps.
  4. On the other branch, tag the contact, notify your team, turn on Do Not Disturb for email, or end the workflow.
  5. Save and test with a known good address and a bad one.

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