Email & SMTP · 1 min read
Bot Detection for Email Opens and Clicks
What it does
Many corporate email systems scan links and open emails automatically before a person sees them. That can inflate your stats and trigger automations by mistake. Bot detection identifies those automated interactions and:
- Doesn't count them in open and click statistics, so your numbers reflect real people.
- Doesn't run automations (such as "email opened" or "link clicked" triggers) for them.
Turn it on or off
The setting is off by default.
- Go to Settings → Business Profile.
- Find the bot detection setting for email statistics and automations.
- Turn it on and save.
Good to know
- It applies to emails sent through the built-in FunnelStreams email service.
- Expect open and click rates to drop a little after you turn it on. That's the bot activity being removed.