Email & SMTP
57 articles
2 min read
Integrating Gmail for Email Service
Integrating Gmail as your Email Service provider is one option for sending emails to your leads. There are a few key steps to ensure proper configuration and set up. Check them…
1 min read
How To Add a 3rd Party Email/SMTP Account
In this article, you will learn how to add a 3rd party Email/SMTP user to your system. This will allow you to send emails, notifications, and updates to your Leads.
1 min read
How to Create or Edit Your Email Signature
Email Signatures are very helpful to concisely provide the information about yourself and your business at the end of an email. This article will show you how to set up your…
1 min read
"Add This Event To Your Calendar” Custom Values
In an appointment reminder, you may want to include the "Add This To Your Calendar" option to make it easy for your customers to simply put the event in their personal…
2 min read
Setting Up Email/SMTP Providers
SMTP ("Simple Mail Transfer Protocol") is the method of communication for emails, which allows you to use the email service within your system. Setting up your Email/SMTP…
1 min read
Forwarding Address and BCC in Email Setup
There are many options for setting up your email within the Settings, to include a forwarding address, BCC, or even forwarding to an assigned user. Here we'll explain each:
1 min read
How to Change Unsubscribe Settings in Mailgun
You may want to update the unsubscribe settings in your Mailgun account, so follow these easy steps to turn the Unsubscribe feature on or off.
2 min read
Mailgun Setup Using GoDaddy
This article will show you how to setup your custom domain in Mailgun with GoDaddy as the host.You can follow a similar process with any DNS provider, but this article will…
1 min read
Test Email Error Troubleshooting
When testing a campaign email, you may receive a popup notification with an error message that states "An error occurred, please try again." The message will look like this:
2 min read
Mailgun Setup - Overview
This article will walk you through the process of creating your Mailgun account.
2 min read
SendInBlue Setup
This article will walk you through the full process of creating your Send In Blue account. Keep in mind, SendInBlue is NOT an email routing and tracking application. It is a…
1 min read
Setting Up Replies in Mailgun
If you are using Mailgun and replies are bouncing (not arriving in your account), follow these steps to set up replies within your Mailgun account. Before starting, ensure that…
2 min read
Setting up Mailgun in Cloudflare
This article will walk you through the full process of setting up your Mailgun account in Cloudflare.
2 min read
How To Use the Email Builder
The Email Builder is an important section of your system. In it, you can create and save templates and schedule email campaigns. The Email Builder contains two sections - Email…
2 min read
How To Differentiate Between Basic and Custom for RSS Headers and Items in the Email Builder
Within the Email Builder, you may be using the RSS Header or RSS Item elements to automatically update information across sites. They are useful for blogs and other sites if…
3 min read
Email Deliverability 101
Email deliverability is the measurement of emails that go to your Subscribers’ inboxes vs. spam/junk folders. You want to ensure your emails end up in your Subscribers’…
1 min read
Checking Email Statistics
This tutorial will show you how to check email stats for sent and scheduled emails.
6 min read
Best Practices To Prevent Your Emails from Ending up in Spam
In this article, we will review some best practices for email deliverability. There are several factors that can affect how mailbox providers (such as Google, Yahoo, etc.) make…
1 min read
How To Use RSS Feeds in the Email Builder
What is RSS? It stands for “Really Simple Syndication”, and refers to files that are read easily by a computer (XML files) that automatically update information across sites.…
1 min read
What To Do If Your RSS Email Body Is Showing HTML Tags
Within the Email Builder, you may be using the RSS Header or RSS Item elements. These are files that are read easily by a computer (XML files) that automatically update…
1 min read
How to Connect SendGrid as your SMTP Service
If you are using SendGrid for emails, you can connect your account to the system to integrate it and send emails directly through the system.
2 min read
Masking the Sender's Name and Email Address in Your System Emails
There are several ways that you can specify the “From” information for emails within your system. Both the email address and the sender name can be customized. There are many…
1 min read
How To Hide Email Elements In The Mobile View Of Your Email Builder
Using the Email builder, you can format emails for mobile devices. Optimizing the mobile view of an email is critical to ensure it works well on a mobile device, which is how…
1 min read
Using Mobile Formatting in the Email Builder
Using the Email builder, you can format emails for mobile devices.
1 min read
Troubleshooting SMTP Email Delivery Issues
Fix failed emails sent through your own SMTP provider, usually caused by a sender address that the provider hasn't verified.
1 min read
Use Gmail or Google Workspace as Your SMTP Provider
Create a Google app password and connect your Gmail or Google Workspace account as the SMTP service for your sub-account.
1 min read
Blacklisted Domain or IP: Remove from Blocklists and Restore Delivery
What to do when emails bounce because your domain, IP or a link in your email appears on a public blocklist.
1 min read
Email Authentication Errors: Fix SPF, DKIM and DMARC Issues
Resolve bounces caused by failed SPF, DKIM or DMARC checks by authenticating and aligning your sending domain.
1 min read
Spam Filter Blocks: Improve Content and Sender Reputation
Fix emails rejected as spam or unsolicited by improving your content, list quality and sending habits.
1 min read
Recovering from Multiple Email Delivery Issues
A priority order for fixing several delivery problems at once, such as authentication failures, low reputation and rate limits.
1 min read
Email Sending Health: Bounces, Complaints and Opens
The three metrics inbox providers use to judge your email, healthy targets for each, and how to recover when one slips.
1 min read
Meeting Google and Yahoo Email Sender Requirements
A checklist for Google and Yahoo's sender rules: authentication, DMARC, easy unsubscribe and low spam rates.
1 min read
Bot Detection for Email Opens and Clicks
Stop security bots from inflating open and click counts and from firing workflow triggers.
2 min read
Bounce Classification Codes and Definitions
What each bounce classification means, where to find it, and what to fix for each type.
1 min read
DMARC Validation Alerts and How to Fix Them
FunnelStreams checks your sender domain's DMARC setup before you send. Here's what each alert means and how to fix it.
1 min read
Dedicated Email Sending Domains: Overview and Setup
Send email from a domain you control so your reputation is your own, and set it up with the right DNS records.
1 min read
Delete a Sending Domain Linked to Scheduled Campaigns
Unlink a sending domain from its scheduled campaigns so you can delete it without errors.
1 min read
Email Authentication: DMARC
What DMARC is, what its policies mean, and how to publish a DMARC record for your domain.
1 min read
Email Domain Warm-Up
How automated warm-up gradually raises your daily email volume on a new dedicated domain to build a trusted sender reputation.
1 min read
Email Reply and Forwarding Settings
Choose where replies go, forward copies of inbound email, BCC yourself and route replies to the assigned user.
1 min read
Verify Email Addresses During Contact Import
Validate email addresses as part of a contact import so you only send to valid inboxes.
1 min read
Google Postmaster Tools
Set up Google Postmaster Tools and connect it to FunnelStreams to track your Gmail reputation, spam rate and authentication.
1 min read
Add an Email Domain and Verify Its DNS Records
Add your sending domain in Email Services and verify it automatically or with manual DNS records.
1 min read
Add a Physical Address to Your Email Footer
Automatically add a compliant postal address to every outgoing email, using your business address or a custom one.
1 min read
Set Up Unsubscribe Links
Turn on the default unsubscribe link, customize it, or add your own unsubscribe tag to email templates.
1 min read
Enable Email Validation
Turn on email validation so FunnelStreams checks that addresses are deliverable before it sends.
1 min read
Email Risk Assessment Tool
Check a list's quality before you send by reviewing deliverable, undeliverable and unknown percentages.
1 min read
Email Provider Blocks: Warnings and Sending Suspensions
How email provider block rates trigger warnings and temporary suspensions, and how to restore sending.
1 min read
Monitor Deliverability with the Email Health Report
Use the Email Health Report to see your overall email health score, key delivery metrics and what to improve.
1 min read
Find Your SMTP Credentials
Create the SMTP credentials for your dedicated sending domain so other tools can send through it.
1 min read
Recipient Policy Blocks
Fix emails rejected by a recipient's server because of its admin policies, security rules or access controls.
1 min read
Low Domain Reputation: Rebuild Trust
Recover from a low domain reputation that's causing blocks, delays or spam placement.
1 min read
Low IP Reputation: Restore Sending Credibility
Understand and fix blocks caused by a poor reputation on the IP address your email is sent from.
1 min read
Rate-Limited Emails: Resolve Throttling
Why receiving servers temporarily slow or reject your emails, and how to send in a way they'll accept.
1 min read
Add Your Own Email Service (SMTP)
Connect a third-party email service such as Gmail, SendGrid or Amazon SES to send email from your sub-account.
1 min read
Resolve RFC 5322 Email Format Errors
Fix emails rejected because their headers or From address don't meet the standard email format.
1 min read
Mail Loop Detected: Fix Email Routing Conflicts
Resolve bounces caused when forwarding rules, MX records or auto-replies send the same email around in a circle.