Integration & Widget · 1 min read
TikTok Lead Ads Integration
Bring leads from TikTok lead generation campaigns straight into your contacts.
Before you start
You need:
- Access to your TikTok Business account and ad account.
- A TikTok instant form for your campaign.
Step 1: Connect
- Go to Settings > Integrations.
- Find TikTok Lead Ads and click Connect.
- Log in to TikTok and allow access.
Step 2: Check the connection
Open External Connection to see your TikTok account name, email, and status.
Step 3: Pick your ad account
- Open Manage TikTok Accounts > Ad Account.
- Choose your ad account and click Save.
Step 4: Review your forms
Open Manage TikTok Accounts > Form Field Mapping. You'll see each form's Page ID, name, mapping, and sync status. Click Refresh Forms if a new form is missing.
Step 5: Map form fields
- Click the edit icon next to the form.
- Match each TikTok field to a contact field.
- Click Confirm.
Mapped fields show as mapped. Leads only sync for mapped forms.
Automate follow-up
Use the TikTok Form Submitted workflow trigger to send messages, assign leads, or create opportunities.
Existing connections
If you connected TikTok before, your connection and workflows keep working. You don't need to set them up again.
FAQ
Can I connect more than one TikTok ad account? One at a time for now.
Leads aren't syncing. Check the form is mapped, the right ad account is selected, and the connection status is active. Reconnect if needed.