Websites · 1 min read
Use FTP to Access Your WordPress Site
FTP lets you open your WordPress site's files from your computer. Use it to:
- Upload custom plugins or themes
- Edit files like
wp-config.phpor.htaccess - Troubleshoot a blank screen or plugin problem
- Download backups or specific files
Get your FTP details
In your WordPress hosting dashboard, go to Sites > WordPress > Advanced Settings > FTP Access and note:
- Host (an IP address)
- Port (usually
21) - Username
- Password. Click Reset Password if you don't have one.
Connect with FileZilla
FileZilla is a free, trusted FTP app.
- Download FileZilla Client for Windows, Mac, or Linux from filezilla-project.org and install it.
- At the top of FileZilla, enter your host, username, password, and port
21. - Click Quickconnect.
- Your computer's files are on the left. Your website's files are on the right. Drag files between them.
Tips
- Always download a backup before changing anything.
- Don't delete files unless you know what they do.
- To edit a file, right-click it and choose View/Edit.
Common problems
| Problem | Fix | | --- | --- | | Can't connect | Check the host, port, and password. | | Timeout | Turn on passive mode in FileZilla's settings. | | Permission denied | Reset your FTP password, or ask your site admin. |
If you'd rather not use FTP, see Manage WordPress Files with the WP File Manager Plugin.