Artificial Intelligence · 1 min read
How to Add Chat Widgets in AI Studio
AI Studio can build a chat widget right into your site's design. Messages people send through it arrive in Conversations, where your team can reply.
AI Studio supports Live Chat and SMS / Email Chat widgets.
How it works
- The widget supports conversation history, attachments, delivery status, business hours, and spam protection.
- Each widget you create in AI Studio also shows under Sites > Chat Widgets.
- If you've turned on Conversation AI for web chat, your AI agent can reply in the widget.
Add a chat widget
- Open your AI Studio project.
- Ask AI Studio to add a chat widget. For example: "Add a live chat bubble in the bottom right that matches the site colors."
- Choose the widget type when asked.
- Preview the site and send a test message.
- Check that the message arrives in Conversations.
- Publish the project.
Change the widget
Ask AI Studio for changes, such as a new greeting, color, or position. You can also adjust business hours and other settings under Sites > Chat Widgets.