Artificial Intelligence
Apply your Brand Voice and Brand Kit in Agent Studio so AI-generated content matches your brand's tone and look.
90 articles
1 min read
Agent Studio: Manage Existing Flow-Based Agents
Use Agent Studio's visual builder to review, update, test, and version your existing flow-based AI agents.
1 min read
Working Hours for Conversation AI
Control when each Conversation AI agent replies to customers, which channels follow the schedule, and what happens after hours.
1 min read
Thumbs Up/Down Feedback for Content AI
Rate text and images created by Content AI so you can flag what worked and what missed the mark.
2 min read
AI Studio
Build websites, landing pages, and apps from written prompts with AI Studio, then refine, preview, and publish them.
1 min read
AI Studio: Server-Side Rendering, Server Functions, and Secrets
Build full-stack AI Studio apps with server-side rendering, private server logic, REST endpoints, and secure secrets.
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Advanced SEO Support for AI Studio
Help search engines, social platforms, and AI search tools read your published AI Studio site with pre-rendering, link previews, and sitemaps.
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Agent Studio: Setting Up Triggers for Flow Agents
Start a flow-based AI agent automatically when a form is submitted, a tag changes, a chat message arrives, or a workflow calls it.
1 min read
Analytics and Form Tracking in AI Studio
Track page views, opt-ins, and form submissions for your published AI Studio projects without adding tracking code.
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Call Using Your Existing Phone Number
Verify a phone number you already own and use it as your caller ID for outbound calls.
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Cloud Backend in AI Studio
Give your AI Studio app a built-in backend for data, user accounts, and file uploads.
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Code Editor in AI Studio
Edit your AI Studio project's code directly in the builder with search, live preview, error detection, and version history.
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Connect Forms and Calendars in AI Studio
Connect the forms and booking sections AI Studio creates to your account's forms, calendars, and workflows.
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Conversation AI: Auto Follow-Up Action
Let Conversation AI re-engage contacts who stop replying, say they're busy, or ask to be contacted later.
1 min read
Download AI Studio Project Codebase as ZIP
Export your AI Studio project's full code, including older versions, as a ZIP file.
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How to Add Chat Widgets in AI Studio
Add a chat widget to an AI Studio site that matches your design and sends messages to Conversations.
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How to Migrate Existing React Projects to SSR in AI Studio
Convert an older AI Studio project to the server-side rendering setup while your live site stays unchanged.
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How to Use the Guided Managed Agent Builder
Create and edit Managed Agents by describing what you want in plain language.
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Visual Edits in AI Studio
Click elements in the AI Studio preview to change text, images, icons, colors, and layout without writing a prompt.
1 min read
Agent Studio: Router Tool (AI and Conditional Router)
Use the Router node in Agent Studio to send a conversation down different paths based on intent, data, or no condition at all.
1 min read
Agent Studio for Multi-Agent Workflows
Build AI agent workflows without code in Agent Studio, using AI nodes, tools, variables, knowledge bases, and routing.
1 min read
Deploy to API for Managed Agents
Let your website, product, or backend start and continue conversations with a published Managed Agent through the API.
1 min read
How to Set Up Contact and Opportunity Triggers for Managed Agents
Run a Managed Agent automatically when a contact is created, an opportunity is created, or an opportunity's status changes.
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How to Set Up and Use Managed Agents
Create a Managed Agent by describing its job, connect the knowledge and tools it needs, and take it from draft to published.
1 min read
How to Unpublish a Managed Agent
Take a Managed Agent out of production without losing its triggers, apps, knowledge, or instructions.
1 min read
How to Use Brand Voice and Brand Kit in Agent Studio
Apply your Brand Voice and Brand Kit in Agent Studio so AI-generated content matches your brand's tone and look.
1 min read
How to Use Custom Values and Variables in Agent Studio
Insert account details, contact data, dates, form answers, and custom values into your Agent Studio agents.
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How to Use Custom Values in Managed Agent Instructions
Insert custom values and business profile details into Managed Agent instructions so they stay accurate without manual edits.
1 min read
Knowledge Base Retrieval Tester
Test which content your knowledge base returns for a question before your AI agents use it with customers.
1 min read
Skills Platform for AI Agents
Learn how skills let AI agents take action with your CRM data, messages, knowledge, reusable instructions, and automations.
1 min read
Ask AI Memory
Let Ask AI remember useful details about you and your business, and view, search, edit, or delete what it has saved.
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Create Funnels and Websites with Funnel AI in Ask AI
Describe your business and goal in Ask AI to generate an editable funnel, website, or landing page.
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Create Workflows Directly from Ask AI
Describe an automation in Ask AI, preview the workflow it builds, refine it by chat, and open it in the Workflow Builder.
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How to Use Ask AI in WhatsApp with Dispatch
Connect your WhatsApp number to Ask AI so you can message your assistant, get answers, and take actions from WhatsApp.
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How to Create Flow-Based Voice AI Agents Using Ask AI
Describe the phone conversation you want and let Ask AI build an editable flow-based Voice AI agent.
1 min read
How to Use Ask AI in Split View
Dock Ask AI beside the page you're working on so you can chat and keep using the page at the same time.
1 min read
Managed Agent Activity Feed: Monitor and Debug AI Agents
Review a Managed Agent's live conversations and automated runs, see each step it took, and rate its results.
1 min read
Using Page Context with Ask AI
Let Ask AI read the page you're on, or attach specific page elements, so you can ask questions about what you see.
1 min read
Call Logs for Voice AI Agents
Review every call your Voice AI agents handle, with recordings, transcripts, summaries, and actions taken.
1 min read
Speech-to-Speech Model for Voice AI Agents: Setup and Test Guide
Use the full-duplex speech-to-speech model in Voice AI so callers can interrupt naturally, and set up its speech and reasoning instructions.
1 min read
Getting Started with the Flow-Based Builder for Voice AI
Design Voice AI calls on a visual canvas by connecting agents, routers, and actions.
1 min read
How Auto-Translated Greetings Work in Voice AI
When you change a Voice AI agent's language, its greeting is translated automatically so you can review it before saving.
1 min read
How to Create Voice AI Agents
Set up a Voice AI agent that answers calls, answers questions, collects details, and takes actions like booking appointments.
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How to Create and Configure Voice AI Flows
Build a flow-based Voice AI agent step by step, from the first agent node to routing, actions, voice settings, and testing.
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How to Edit a Voice AI Agent's Voice
Choose a voice for your Voice AI agent from the built-in multilingual catalog or import a custom voice.
1 min read
How to Test Voice AI Agents
Test your Voice AI agent with web calls and real phone calls before launch, and review test call logs.
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Managing Granular Permissions for Voice AI Agents
Control which team members can view, configure, and review Voice AI agents with role permissions.
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Using Ask AI Artifacts and Diagrams
Get structured Ask AI responses such as tables, plans, and flow diagrams that are easier to read and act on.
1 min read
Voice AI: Exposed System Prompts for Agents
View the system prompts behind your Voice AI agent, make careful personality changes, and reset to the default if needed.
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Voice AI: Noise Cancellation and Backchanneling
Reduce background noise on Voice AI calls and add small listening sounds so the agent feels more natural.
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Voice AI Logs: Review and Debug Calls
Use Agent Logs to see each step your Voice AI agent took on a call and find what went wrong.
1 min read
Voice AI Outbound Calling
Place AI-powered outbound calls from workflows, with the requirements, limits, and consent rules that apply.
1 min read
Voice AI Outbound Calling Compliance Checks
Understand the safeguards on Voice AI outbound calls and how you manage contact consent.
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Voice AI Outbound Calling Dashboard
Track outbound Voice AI call attempts, connections, voicemails, and failures in one dashboard.
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Voice AI Performance Reports
Get scheduled email summaries of how each Voice AI agent is performing.
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Voice AI: Agent Transfer
Hand a live call from one Voice AI agent to another specialized agent without hanging up.
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Voice AI: Translation Service for Call Transcripts and Summaries
Translate Voice AI call transcripts and summaries into your team's language automatically.
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Voice Geo Permissions for FunnelStreams Phone
Control which countries your team can call from your FunnelStreams phone numbers.
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WhatsApp Voice Calling
Place and receive voice calls inside WhatsApp conversations without switching apps.
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AI Message Details: View and Edit AI Responses
See how Conversation AI built a reply, including the knowledge and instructions it used, and correct the response.
1 min read
AI-Suggested Actions in Conversation AI Suggestive Mode
In Suggestive Mode, review the replies and CRM actions Conversation AI proposes, then send and run them in one click.
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Automating AI Bot Assignment and Status Using Workflows
Use a workflow action to assign a Conversation AI agent to a contact and turn it on, pause it, or turn it off.
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Bot Actions: Add Contact Info
Have Conversation AI collect details like name, email, and phone during a chat and save them to the contact.
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Bot Goals Overview: Conversation AI
Set your Conversation AI agent's personality, goal, instructions, and actions in Bot Goals.
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Bot Status for Individual Contacts
Turn Conversation AI on, pause it, or turn it off for one contact without changing it for everyone.
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Build and Deploy Conversation AI Bots With Ask AI
Let Ask AI build a Conversation AI agent from how your business already talks to customers, then review and turn it on.
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Cancel and Reschedule Appointments with Conversation AI
Let Conversation AI cancel or reschedule a contact's existing appointments inside the conversation.
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Control Automated Replies with Stop Conditions
Set conditions that make Conversation AI stop replying, such as when a contact asks to stop or a goal is met.
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Conversation AI: Bot Inactive (Sleep) Conditions
Learn what makes a Conversation AI agent go inactive for a contact and how to wake it up again.
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Conversation AI: Human Handover Action
Have Conversation AI pass a conversation to your team when a contact asks for a person or the agent can't help.
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Conversation AI: Transfer Bot Action
Hand a conversation from one Conversation AI agent to another specialized agent when a topic comes up.
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Conversation AI Flow Builder
Build Conversation AI agents on a visual canvas with steps, branches, and actions.
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Conversation AI Summary and Transcript
Automatically save summaries and full transcripts of Conversation AI chats to the contact record.
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Conversation AI: Multiple Calendars for Appointment Booking
Let Conversation AI book on the right calendar from several, based on what the contact needs.
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Guided Form Setup for Conversation AI
Set up a Conversation AI agent by filling in a guided form instead of writing prompts.
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How to Optimize Conversation AI Prompts from a Trial Chat
Use a test chat to get suggested improvements to your Conversation AI agent's instructions.
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How to Set Up API Call Actions in Conversation AI
Let your Conversation AI agent look up information in another system during a chat, such as an order status.
1 min read
How to Track Conversation AI Activity in Audit Logs
See when Conversation AI agents were turned on, turned off, paused, or reassigned, and who made the change.
1 min read
Multiple Knowledge Bases in Conversation AI
Create separate knowledge bases and attach the right ones to each Conversation AI agent.
1 min read
Conversation AI Channel Management
Assign each Conversation AI agent to the channels it should answer, and understand how this replaced primary bots.
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Training Your Conversation AI Bot
Give your Conversation AI agent accurate business information from web pages, files, FAQs, and custom responses.
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Trigger a Workflow from AI Conversations
Start a workflow automatically when Conversation AI detects a specific intent or condition in a chat.
1 min read
Workflow Actions: Conversation AI
Use the Conversation AI workflow action to send an AI-written message and handle the contact's replies in a workflow.
1 min read
AI Prompting 101
Write better AI prompts by giving clear instructions, context, examples, and the format you want.
2 min read
Conversation AI Agents Dashboard
Track how all your Conversation AI agents perform in one dashboard, filter by date, channel, and agent, and read summaries and transcripts.
2 min read
Create Blog Posts with AI
Use Blog Post AI to draft SEO-friendly blog posts from a topic or your own prompt, then edit, translate, and publish them.
2 min read
Funnel and Website AI
Create and edit funnel and website pages with AI using guided inputs, your own prompts, chat editing, and a link or image as a reference.
2 min read
AI Page Builder for WordPress
Generate WordPress landing pages with AI from your WordPress dashboard, customize text, images, and colors, then preview and publish when ready.
1 min read
Custom API Calls for AI Agents
Let a managed AI agent call outside APIs during a conversation to look things up or send data, with your choice of request method and authentication.
1 min read
Create an Embedded Voice AI Chat Widget
Place your Voice AI widget inside your page content instead of a floating bubble, and add it to a funnel or website with a code element.
2 min read
AI Tools Available in Your Account
An overview of the AI tools in your FunnelStreams account, what each one is for, and how they fit your plan.