Artificial Intelligence · 1 min read
How to Edit a Voice AI Agent's Voice
You can choose how your Voice AI agent sounds. Pick from the built-in catalog of voices in many languages and accents, or import a custom voice from a supported voice provider.
Browse voices
- Go to AI Agents > Voice AI and open the agent.
- Open the Voice setting.
- Filter by language, accent, or gender.
- Click Play to hear a sample.
The voice your agent uses now is pinned at the top of the list, so you can compare it with other voices.
Change the voice
- Find the voice you want.
- Click Select.
- Save the agent.
- Make a test call to hear it in a real conversation.
Import a custom voice
- In the voice list, choose the option to import a voice.
- Connect your account with the supported voice provider.
- Choose the voice you want to import.
- Select it for your agent and save.
Tips
- Match the voice's language and accent to your callers.
- Choose a calm, clear voice for support calls.
- Test the voice on a real phone line, not just in the browser.