Reputation Management And Reviews · 1 min read
Create Branded Review Request Emails
You can design your own review request emails, either from a blank canvas or from a ready-made design in the Template Library.
Turn on email requests
- Go to Reputation, then Settings → Email Requests.
- Turn the toggle on.
- Set when the first email goes out, how often to resend until the contact clicks, and the maximum number of retries.
Create an email
- Click Create New.
- Choose:
- Create New Template to start from a blank design, or
- Import from Template Library to start from a ready-made layout.
- In the drag-and-drop builder, add text, images, buttons, your logo, social icons and dividers. Include a Review Link so contacts can leave a review easily.
- Click Save.
Manage your templates
Saved templates are listed under Email Requests. Click the three dots next to a template to:
- Preview & Edit Details: check the email and change the subject line or sender name
- Edit Template: open the full editor
- Clone: copy it to make a variation
- Restore: bring back a deleted template
- Delete: remove it permanently