Reputation Management And Reviews
12 articles
3 min read
How to Add Messaging to Your Google My Business Listing and Set Up Communication Notifications
Google My Business (GMB) is a powerful tool for reaching customers. It can be integrated with your system, to increase your ability to conveniently communicate with your leads…
1 min read
How to Set Up Your System to Capture Reviews
In this article, you will learn how to set up your system with Google to capture reviews. This will help you gather information about your business, what to improve, and if…
1 min read
Reputation Management Quick Start Guide
Connect review sources, set up review requests, reply to reviews, and show them on your website.
1 min read
Create Branded Review Request Emails
Build review request emails from scratch or from the Template Library, and manage your saved templates.
1 min read
Customize Review Widgets
Build a review widget for your website, choose its layout, content, colors, and review sources, then save and embed it.
1 min read
Competitor Analysis in Reputation Management
Compare your online reputation with up to three competitors using reputation scores, sentiment, keywords, and platform ratings.
2 min read
Customize Review Request Messages (SMS and Email)
Set your review link, cadence, and SMS and email templates so customers get a friendly, on-brand review request at the right time.
1 min read
Set Up a Review Link for Review Requests
Choose the default review link used in your SMS and email review requests, and add it to a button in the email builder.
1 min read
Create a Review QR Code
Generate a QR code that sends customers straight to your review page, brand it with your logo, and display it in your business.
1 min read
Filter Your Reputation Metrics
Use the date range and platform filters on the Reputation overview to see review, request, response, and widget performance.
1 min read
Send Review Requests on WhatsApp
Connect a WhatsApp Business number, pick a default sender, set your message, and send review requests one at a time or automatically.
1 min read
Reviews AI Drip Mode
Let Reviews AI work through your backlog of older, unreplied reviews a few at a time on a schedule you control.