Reputation Management And Reviews · 1 min read
Filter Your Reputation Metrics
The Reputation overview shows how your review requests, reviews, responses, AI replies, widgets, QR codes, and video testimonials are doing. Two filters control what you see.
Date range
Choose Today, This Week, This Month, Last 3 Months, Last 6 Months, All Time, or a Custom Range. Totals, trends, conversion rates, QR scans, and widget views all update to match.
Page or platform
Narrow review metrics to one source, such as Google, Facebook, or Yelp. Use it to compare:
- Reviews received
- Average rating
- Response performance
- Unresponded reviews
- Sentiment trends
The platform filter doesn't change channel metrics such as requests sent by email, SMS, or WhatsApp.
How to use them
- Go to Reputation > Overview.
- Set the date range first.
- Choose a platform if you want to focus on one source.
- Compare periods to see whether changes, such as new request templates, are working.