Skip to content

Phone System · 1 min read

AI-Powered A2P Compliance Validation

What it is

AI-Powered A2P Compliance Validation is a pre-submission check built into the A2P campaign flow. It scans your opt-in details and campaign content and flags common problems before carriers review your campaign. It reduces common rejection causes, but it doesn't guarantee approval.

What gets reviewed

The review is split into sections, and each one shows a pass count and an itemized list of the criteria it checked:
  • Opt-in form review: whether your form has clear consent language, a separate optional SMS checkbox, and links to your Privacy Policy and Terms.
  • Privacy Policy and Terms review: whether the required SMS disclosures are present.
  • Campaign content review: whether your description and sample messages match your use case and include your business name and opt-out language.

How to use it

  1. Start or edit an A2P campaign in Settings → Phone System → Trust Center.
  2. When you reach the compliance step, run the review.
  3. Open any section with failed items and read the explanation for each one.
  4. Update your form, website pages or campaign text, then run the review again.
  5. Submit the campaign when everything passes.

Tips

  • Fix issues on the live pages, not only in the campaign text, because reviewers visit your website.
  • Supported opt-in methods may be limited for now. If yours isn't supported, use the checklist in A2P 10DLC Campaign Approval Best Practices.

Did this answer your question?

No, I need help

More in Phone System