Reporting · 1 min read
Tag Contacts from Campaign Statistics
You can tag contacts based on how they interacted with a campaign, straight from its statistics. There's no need to plan a workflow in advance.
Tag contacts by interaction
- Go to Marketing → Emails → Campaigns.
- Find a sent campaign, click the three-dot menu and select Statistics.
- Click Load More to see interaction data.
- Choose a category, such as Opened or Clicked.
- Select the contacts you want to tag.
- Click Add Tags, enter your tags and apply them.
Auto-tag future interactions
- In the interaction category, select All.
- Click Add Tags and enter your tags.
- Turn on Auto-Tag Future Interactions.
Contacts who open or click later are tagged automatically.
Good to know
- You can add several tags at once. Applying a tag a contact already has is ignored.
- This can't remove tags.
- It works with A/B test campaigns.
- Manual tagging is logged in Bulk Actions. Auto-tagging isn't, but you can see its log in the statistics view.
- Auto-tagging doesn't apply to invalid contacts or order detail lists.