Social Media
Social Media Help Articles
25 articles
2 min read
Using the Social Planner Social Media Tool
Use our Social Planner social media tool to keep all your social media managed in one spot. With this feature, you can manage your social accounts, save time by scheduling…
2 min read
Creating Posts in the Social Planner Social Media Tool
Within the Social Planner tool for managing your social media, you can create posts to share across one or multiple accounts. You can send the posts off immediately, or…
2 min read
How to Connect to Your Facebook Group for Use in the Social Planner
The Social Planner tool allows you to connect multiple social media accounts and manage them in one area. By connecting Facebook Groups, you can use the Social Planner to…
1 min read
How to Connect to Your Facebook Page for Use in the Social Planner
The Social Planner tool allows you to connect multiple social media accounts and manage them in one area. By connecting Facebook pages, you can use the Social Planner to…
1 min read
How to Connect to Your Google My Business Page for Use in the Social Planner
The Social Planner tool allows you to connect multiple social media accounts and manage them in one area. By connecting your Google My Business (GMB), you can use the Social…
2 min read
Optimal Image and Video File Sizes and Dimensions for the Social Planner
When creating social media posts and marketing campaigns, it is important to understand the image and video formats and sizes, to ensure you are maximizing your use of the…
1 min read
Setting Up Email Notifications for Expired Social Media Accounts in the Social Planner
The Social Planner is where you can host your social accounts such as GMB, LinkedIn, Facebook, and Instagram. Each social account has a ‘token’ which maintains its integration…
3 min read
Viewing Failed Post Error Messages in the Social Planner
There are a variety of reasons when a social post may fail to successfully post to Facebook, GMB, Instagram, or LinkedIn. One of the most common examples is a Social Account…
1 min read
What's a Follow Up Comment and How To Use it in the Social Planner
Follow up comments are the first automated comments posted on social media. You can set up these comments in the Social Planner to increase your engagement with your followers…
1 min read
How To Create Groups of Social Media Accounts
Grouping your social media profiles and networks can help you increase your efficiency in getting content out to all of your channels simultaneously. By grouping them together,…
1 min read
How To Post as a Page on Facebook Groups
If you want to post publicly as a Facebook Page within a Facebook Group, you’ll need to start by making the Page an Admin of the Facebook Group you want to post in by linking…
1 min read
How To Connect LinkedIn for the Social Planner
The Social Planner tool allows you to connect multiple social media accounts and manage them in one area. By connecting your LinkedIn account, you can use the Social Planner to…
1 min read
How To Connect Your Twitter Account for the Social Planner
The Social Planner tool allows you to connect multiple social media accounts and manage them in one area. By connecting Twitter, you can use the Social Planner to schedule,…
2 min read
Connecting Your Instagram Business Account to the Social Planner Social Media Tool
You can connect an Instagram business account to use in the Social Planner Social Media Tool. With this feature, you can manage your social accounts for Instagram, Google My…
3 min read
Bulk Scheduling Posts for the Social Planner Using a CSV
Bulk Scheduling in the Social Planner allows you to prepare, organize, and set-up posts for your social media channels ahead of time. You can create content calendars using CSV…
1 min read
How to Create and Utilize the Group Hashtag Feature
This Article goes over how to create and utilize the Group Hashtag feature for ease in Social Media posting. This save you time, so that with each post you don’t need to add…
2 min read
How to Connect to Your Facebook Page for Use in the Social Planner
The Social Planner tool allows you to connect multiple social media accounts and manage them in one area. By connecting Facebook pages, you can use the Social Planner to…
1 min read
Connect Your Instagram Account to a Facebook Page
Switch Instagram to a professional account and link it to your Facebook Page so you can use it for ads, messaging and social posting.
2 min read
Social Planner Overview
Plan, schedule and publish posts to your social channels from one place, and track how they perform.
1 min read
Manage Comments in Social Planner
Read, like and reply to comments on your posts from one place in Social Planner.
1 min read
Create Recurring Posts in Social Planner
Schedule evergreen posts to repeat daily, weekly, monthly or yearly.
1 min read
Schedule Instagram Stories in Social Planner
Create and schedule Instagram Stories with up to 10 images or videos.
1 min read
Create Instagram Reels in Social Planner
Publish or schedule Instagram Reels from Social Planner.
1 min read
Sync Existing Posts into Social Planner
Import posts you published directly on your social accounts so you can see and analyze them in Social Planner.
3 min read
Social Planner Image, Video and Content Limits
File types, sizes, video lengths and caption limits for each social channel.